Customer Success Manager
CNTXT
Posted 30+ days ago
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Be the driving force behind client success with Google Cloud solutions. Tailor personalized plans, foster strong relationships, and ensure seamless experiences for our valued customers. Stay ahead of the curve with the latest Google Cloud technologies to elevate client satisfaction and drive product innovation. If you re passionate about exceeding expectations, fostering trust, and making a meaningful impact, join us in shaping the future of cloud solutions.
- Partner with assigned customers to understand their unique business needs and challenges.
- Develop and execute tailored success plans that drive the adoption, usage, and ROI of Google Cloud solutions.
- Proactively identify opportunities to expand customer use of Google Cloud and recommend relevant solutions.
- Monitor key performance indicators (KPIs) and track customer progress towards their goals.
- Build strong relationships with customers, acting as a trusted advisor and advocate.
- Collaborate with internal teams (Sales, Technical, Engineering) to ensure seamless customer experience.
- Identify and address customer challenges and roadblocks, providing timely and effective solutions.
- Proactively engage with customers, gather feedback, and make recommendations for product improvement.
- Stay up-to-date on the latest Google Cloud technologies and solutions.
Qualifications:
- Proven experience in a customer-facing role, ideally within the technology industry.
- Strong understanding of cloud computing concepts and the value proposition of Google Cloud.
- Excellent communication, presentation, and interpersonal skills.
- Ability to build trust and rapport with customers at all levels.
- Highly motivated, results-oriented, and a team player.
- Data-driven with a strong analytical mind.
- Ability to work independently and manage multiple priorities effectively.
- Passionate about learning and staying ahead of the curve in the cloud space.
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Success Manager
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Similar Jobs
Customer Success Manager (EOR Business)
TERRACOTTA MANPOWER SERVICES - SOLE PROPRIETORSHIP
- 8 - 15 Years
- Abu Dhabi - United Arab Emirates (UAE)
Customer Success Manager
F5
- 5 - 8 Years
- Dubai - United Arab Emirates
Customer Success Manager
Cohere
- 5 - 7 Years
- Saudi Arabia - Saudi Arabia