Customer Success Specialist
Cookievore
Posted on 5 Sep
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Onboard new customers and partners (e.g., caf s, retailers, distributors) by introducing them to Cookievore s products, storage guidelines, and sales support tools.
- Act as the main point of contact for assigned clients, ensuring smooth communication and quick problem resolution.
- Proactively check in with clients to track satisfaction, resolve challenges, and support repeat orders
- Collect feedback on product performance, customer preferences, and service quality to improve the overall Cookievore experience.
- Collaborate with sales, marketing, and logistics teams to deliver excellent customer care and ensure orders are fulfilled on time.
- Maintain accurate records of customer interactions and updates on CRM systems.
Desired Candidate Profile
- 2+ years of experience in Customer Success, Account Management, or a similar client-facing role.
- Strong communication and interpersonal skills.
- Ability to understand customer needs and translate them into solutions.
- Proactive problem-solver with excellent organizational skills.
- FMCG Experience is a must
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Success Specialist
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com