Customer Support Advisor

Sutherland

Employer Active

Posted 4 hrs ago

Experience

4 - 7 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • This is a full-time on-site role for a Customer Support Representative, located in Cairo, Egypt.
  • The Customer Support Representative, will interact with customers to provide assistance and support for various products and services, addressing inquiries and resolving issues effectively.
  • This role involves handling billing support requests, ensuring customer satisfaction, and utilizing analytical skills to troubleshoot problems.
  • The successful candidate will maintain a high level of professionalism and interpersonal skills to foster positive customer relationships.

Desired Candidate Profile

  • B2-C1 English Level
  • Flexibility with night and overnight shifts
  • Graduates and Dropouts

Benefits

  • Competitive Salary
  • Social and Medical Insurance
  • Training fully paid and KPIs granted for first 3 months
  • Overnight Allowance, Bonuses and Incentives
  • Transportation provided 24/7

Company Industry

Department / Functional Area

Keywords

  • Customer Support Advisor

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