Customer Support agent
Intouch CX
Posted on 23 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Intouch CX is growing, and we're looking for Bilingual French-English Customer Support Representatives to join our team at our modern office in El Maadi Tech Park. If you're passionate about helping customers and fluent in both French and English, we want to hear from you!
As a Customer Support Representative, you ll be the first point of contact for our clients, ensuring they receive exceptional service and support via phone, email, or chat.
Desired Candidate Profile
- Fluency in French and English is a must (spoken and written)
- Previous experience in customer service is a plus, but not mandatory
- Strong communication and problem-solving skills
- Flexibility to work on a rotational shift basis (24/7), including weekends and holidays
- Must be based in or willing to commute to El Maadi Tech Park
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Support Agent
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