Customer Support Consultant

SupportYourApp

Posted 30+ days ago

|The job is old & position might be filled

Experience

2 - 4 Years

Job Location

Rabat - Morocco

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What you will do:

  • Provide exceptional customer support via chats, and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client s products and services
  • Communicate with developers and other departments of various IT companies


What you need to succeed in this role:

  • Native Arabic and English upper intermediate (B2 level)
  • At least 6 months of experience in a customer support role
  • Experience with live chats and emails
  • Interest in crypto or stock exchange
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)


Company Industry

Department / Functional Area

Keywords

  • Customer Support Consultant

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com