Customer Support Coordinator
TaskUs
Multiple Vacancies
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
15 Vacancies
Job Description
Roles & Responsibilities
About the Company:
Join one of the fastest-growing BPO companies in Egypt! TaskUs is launching a first-of-its-kind crypto customer support account in Egypt. We re looking for passionate, tech-savvy individuals who are ready to kickstart their careers in the exciting world of cryptocurrency. This is your chance to be part of a revolutionary project that s shaping the future of digital currencies in the region.
Role Overview:
As an English Customer Support Representative, you will be at the forefront of supporting our clients in the crypto space. Whether it s guiding customers through product inquiries or resolving technical issues, you will be making a direct impact on our customers' experiences. No prior experience in cryptocurrency is required just a passion for learning and problem-solving!
Desired Candidate Profile
Fluency in English (spoken and written) Strong communication skills are key!
Passion for Cryptocurrency An interest in the crypto world is a plus, but not required.
Problem Solving Skills Ability to think on your feet and find solutions to customer problems.
Attention to Detail Accuracy is important when handling technical information.
Customer-Centric Attitude Passionate about helping people and delivering exceptional service.
Tech-Savvy Comfort with digital platforms, online communication tools, and troubleshooting basic technical issues.
Flexibility Willingness to work in rotational shifts, including nights and weekends (24/7 shift rotation).
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Support Coordinator
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