Customer Support Representative
HeTHARa Cosmetics
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About Us:
We are a growing skincare brand focused on luxury, natural products. We re looking for a professional and friendly Customer Service Representative to join our team and be the first point of contact with our customers.
Key Responsibilities:
- Handle customer inquiries via phone, WhatsApp, and social media.
- Record and process customer orders accurately.
- Follow up on orders and resolve any delivery issues.
- Maintain a professional and friendly tone in all communications.
- Handle complaints and returns according to company policy.
Desired Candidate Profile
- Requirements:
- Residing in or near Tagamoa.
- Previous customer service experience preferred.
- Strong communication skills in Arabic and English
- Proficiency with basic computer and WhatsApp Business tools
- Ability to work under pressure and handle multiple tasks.
- Working Hours:
- Full-time, 6 days/week (with one day off).
- Working hours: 10:00 AM 6:00 PM.
- Benefits:
- Competitive salary (based on experience).
- Monthly performance bonus.
- Growth opportunities in a fast-expanding brand.
Company Industry
- Perfumery
- Toiletries
- Personal Care
- Cosmetics
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Support Representative
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