Customer Support Representative

Intouch CX

Multiple VacanciesEmployer Active

Posted on 13 Oct

Experience

0 - 2 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

12 Vacancies

Job Description

Roles & Responsibilities

As a Customer Support Representative, you will be responsible for delivering exceptional service to international clients by handling travel-related inquiries, bookings, modifications, and issue resolution. Fluency in English and either French or German is required to support our global customer base.

This is an excellent opportunity to grow your career with a global leader in customer experience while working in a dynamic, fast-paced, and supportive environment.

  • Fluency in English and either French or German (spoken and written) is mandatory
  • Minimum of 6 months of hands-on experience in the travel industry, specifically using GDS platforms such as Amadeus, Sabre, or Galileo
  • Strong knowledge of travel booking procedures, fare rules, and itinerary management
  • Excellent communication and interpersonal skills with a customer-centric approach
  • Ability to work effectively under pressure in a fast-paced, dynamic environment
  • Flexibility to work rotational shifts, including overnight hours
  • Strong problem-solving and decision-making abilities
  • Must be able to commute to El Maadi Tech Park

Desired Candidate Profile

IntouchCX is seeking highly skilled and motivated strong>GDS Customer Support Representatives/strong> to join our team at strong>El Maadi Tech Park/strong>. This role is ideal for individuals with a background in the strong>travel industry/strong> and hands-on experience using strong>Global Distribution Systems (GDS)/strong> such as Amadeus, Sabre, or Galileo./p>

Company Industry

  • IT - Software Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Support Representative

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Intouch CX

https://wuzzuf.net/jobs/p/juuhpa2zhpss-customer-support-representative-intouch-cx-cairo-egypt