Customer Support Representative

Sutherland

Employer Active

Posted on 9 Oct

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Daily responsibilities include responding to customer queries, managing complaints, and working to improve the overall customer support process.

  • Skills in Customer Satisfaction and Customer Experience
  • Excellent communication and interpersonal skills
  • Ability to handle customer complaints and provide appropriate solutions
  • Strong problem-solving and troubleshooting abilities
  • High level of empathy and commitment to customer satisfaction
  • Previous experience in a customer service role is a plus
  • Proficiency in relevant software applications and tools

Desired Candidate Profile

  • Customer Service Ambassador will be responsible for handling customer inquiries, providing assistance and support, resolving issues, and ensuring customer satisfaction.
  • The role requires excellent communication skills and a commitment to delivering exceptional customer experiences.

Company Industry

  • Telecom
  • ISP

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Support Representative

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Sutherland

https://wuzzuf.net/jobs/p/syjxmn6dw3zi-customer-support-representative-english-sutherland-cairo-egypt