Customs Operations Professional

Maersk Group

Take complete responsibility for Egypt import customs brokerage process and superior customer service delivery for defined team within MCS operation.

Ensure accurate accounting practices such as client invoicing and job accruals

Prepare specialized client reports as needed

Get involved in A/R status and collection efforts to ensure optimal cash flow

Manage carriers & delivery requirements as outlined

Track client specific needs and requirements

Measure and monitor results of the overall operation against KPI s established regularly and systematically. Report these results to management and hold their direct subordinates accountable.

Ensure that KPIs are met, for assigned accounts through management of their team and support team with entry processing as required.

Execute duties diligently to comply with Customs Brokers responsibilities.

Safeguard compliance with applicable federal, state and local laws and regulations, adherence to company procedures and policies.

Perform other position-related duties as specified by management.

Carry out supervisory responsibilities in accordance with the organization s policies and applicable laws. Responsibilities include hiring and termination decisions; driving employee engagement through training employees; planning, assigning, and directing work; participation in appraising performance; addressing complaints and resolving issues and or exceptions and putting corrective action in place when needed.

Key Responsibilities:

• Take complete responsibility for Egypt import customs brokerage process and superior customer service delivery for defined team within MCS operation.
• Ensure accurate accounting practices such as client invoicing and job accruals
• Prepare specialized client reports as needed
• Get involved in A/R status and collection efforts to ensure optimal cash flow
• Manage carriers & delivery requirements as outlined
• Track client specific needs and requirements
• Measure and monitor results of the overall operation against KPI s established regularly and systematically. Report these results to management and hold their direct subordinates accountable.
• Ensure that KPIs are met, for assigned accounts through management of their team and support team with entry processing as required.
• Execute duties diligently to comply with Customs Brokers responsibilities.
• Safeguard compliance with applicable federal, state and local laws and regulations, adherence to company procedures and policies.
• Perform other position-related duties as specified by management.
• Carry out supervisory responsibilities in accordance with the organization s policies and applicable laws. Responsibilities include hiring and termination decisions; driving employee engagement through training employees; planning, assigning, and directing work; participation in appraising performance; addressing complaints and resolving issues and or exceptions and putting corrective action in place when needed.