Data Services Solution Architect - French Speaker

SSC Egypt

A Data Services Solution Architect is a practitioner in the field of Solution Architecture and will be working within the Cloud Infrastructure Outsourcing Solutioning team.

The Data Services Solution Architect is a very experienced architect with cross-domain, cross-functional and cross-industry expertise. He/she outlines solution architecture descriptions, then monitors and governs their specification and costing during a sales campaign. Must have performed roles in infrastructure management and in Presales, design / architect infrastructure solutions for managed services. Experience in architecting solutions, responding to RFPs for infrastructure management Outsourcing Services.

Responsibilities include:

Infrastructure Outsourcing pursuits

Provide pre-sales / solution support to business requirements

Conducting requirement workshops to capture customer requirements and evaluation / analysis of their data

Apply domain expertise and innovative ideas to architect/design solutions, evaluate multiple options to meet client's business requirements

Respond to RFI / RFP's, prepare solution documentation and presentations

Design detailed delivery model for the run services

Build the costing details for the run solution

Present the solution to the customer during workshops, oral sessions

Manage and mitigate the risks associated with the proposed solution

Follow solution approval process

Business Development

Manages presales and solutioning activities for the service offering

Build and maintain costing models

Create wining proposals by closely working with Bid Managers, onsite sales teams, internal delivery organizations, 3rd party vendors

Build (and maintain repository) for costing models, proposals, and business development documents

Mentor and guide junior Solution Architect resources

Desired Skills & Experience

Bachelor's degree or equivalent combination of education and experience

Operational and service delivery experience in following streams with in-depth domain expertise in any of the following streams:

o DC operations, DC migration & Consolidation

o ROBO solutions & Consolidation

o Server, storage, database, middleware

o OS & DB Refresh and Replatform

o Network and Security

o Virtualization / Cloud and transformation technologies

Proven track record of having done customer facing solution defense.

Capable to independently think, articulate and comprehend customer pain points in technology and commercial areas for providing solutions

Team player and self-motivated individual

Proficient (read, write, speak) in French and English languages

Strong verbal and written communication skills to persuade others through presentations, demonstration and written communication

Strong communication skills to listen to client and articulate back for solutioning

Strong interpersonal and presentation skills for interacting with team member and prospective clients up to the Board level

Subject matter expertise Data Services Solution Architect

The role requires significant and rounded conceptual knowledge of all infrastructure elements including servers, operating systems, storage, database, middleware, networking, security, infrastructure operations, and application profiling, and cloud computing concepts

Develops and implements strategic IT infrastructure outsourcing plans

Acts as the solution lead; challenges complex and conflicting business needs and reconciles them in a valuable solution. Integrates functional, technical and organizational concepts and objectives into a coherent overall solution

Effectively positions various alternatives and uses a structured approach for selecting the best IT infrastructure outsourcing solution

Supports the decision-makers in shaping and closing IT infrastructure outsourcing deals

Leads & guides difficult negotiations and ensures results of negotiations support the customer's current & future business needs

Partners with executive management to ensure the deal & solution accomplish business objectives

Effectively articulates the solution's value

Develops & presents reports to different stakeholders including senior management/executive level

Monitors industry and collects data to maintain awareness of current practices and future trends

Analyses pricing trends in the market and benchmarking studies

Experienced in managing 3rd party vendors (in outsourced situations) and contracts

Thorough, proven and reference-able deal structuring of small, medium and large outsourcing deals in infrastructure space. 5m to > 50m Euro that spans traditional and latest infrastructure solution elements

Commercial acumen that leads to linking solutions to cost to price and price to win. Full understanding on financial modeling, capex, opex, SLA, penalties, RRC, ARC and unit costs

Around 10-16 years of industry experience, of which last few years as a proven solution architect