Debt Collection Officer
Coface
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Description
Joining a dynamic team, in a challenging environment undergoing transformation, you will provide support on the following missions:
- Ensure the monitoring and management of recovery relating to unsecured receivables and Coface Collect.
- Ensure the recovery of debts entrusted to us by our customers:
-
- Friendly telephone and written reminders,
- Negotiations and implementation of timetables,
- Dispute monitoring,
- Implementation and monitoring of legal procedures,
- Management of collective procedures.
- Contribute to customer satisfaction and customer retention:
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- Build and maintain relationships with clients and stakeholders,
- Inform clients at every stage of the file's life.
- Collaborate with different Coface departments:
-
- Internal collaboration, more particularly with the Compensation, Arbitration and Information teams,
- Support the sales team when needed for a prospect or a customer,
- Analyze complex situations and define appropriate actions with a constant focus on improving the quality of service.
Desired Candidate Profile
Bachelor or Master: Debt Collection / Law / Management or Commercial Actions
- Negotiation skills
- Rigor, spirit of synthesis and analysis
- Good level of English appreciated
- Similar experience would be a plus
Company Industry
- Insurance
Department / Functional Area
- Finance
- Treasury
Keywords
- Debt Collection Officer
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Coface
Making trade happen: together, let's make trade happen! At Coface, we make trade happen every day. Our 5,200 experts, representing more than 80 nationalities in 58 countries, share a common purpose: to help businesses navigate uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer businesses a comprehensive range of solutions: credit insurance, information services, debt collection, single risk insurance, surety bonds, factoring, etc. All of these solutions are based on our unique data heritage, cutting-edge technologies, innovation, and in-depth knowledge of the global economy. Joining Coface means being part of a small, international organization where your ideas matter. We foster a culture based on learning, collaboration, and inclusion, where you'll be given responsibility and can concretely measure the impact of your actions. Shape the future of global trade with us. Be one of the next Happeners!
https://jobs.smartrecruiters.com/Coface/744000088103010-charge-e-de-recouvrement