Delivery Manager Data, Analytics, and AI Services.

BigTapp

Delivery Manager Data, Analytics, and AI Services.

Job Title: Delivery Manager Data, Analytics, and AI Services.
Location: Dubai
Experience: 12 - 15 Years

Job Title: Delivery Manager Data, Analytics, and AI Services.

Location: Dubai.

Experience: 12+ Years

Job Summary:

As a Delivery Manager, you will be responsible for overseeing the successful execution of multiple Data, Analytics, and AI projects within a customer account or geography. You will ensure seamless project delivery, optimize resource allocation, drive strategic alignment, and mitigate risks. In addition to overseeing project managers, you will also act as a hands-on PM for selected critical projects, ensuring direct involvement where needed. Your leadership will ensure project teams deliver value-driven outcomes while maintaining high client and team satisfaction.

Key Outcomes Expected:

100% on-time delivery of all projects under the portfolio.

95%+ client satisfaction by ensuring high-quality execution and strategic alignment.

Zero major escalations through proactive risk and stakeholder management.

Balanced workload across teams, maintaining 80%+ team satisfaction scores.

At least 20% productivity improvement in project execution year-over-year.

Implementation of automation and AI-driven processes to enhance efficiency and standardization.

Key Responsibilities:

Project & Portfolio Management:

Oversee and manage the execution of multiple Data, Analytics, and AI projects within an account or geography.

Act as a hands-on PM for critical or high-risk projects, ensuring direct engagement when needed.

Develop and maintain an integrated delivery roadmap for all projects in the portfolio.

Ensure alignment with customer objectives, budgets, and strategic goals.

Client & Stakeholder Engagement:

Serve as the primary escalation point for project-related issues within the portfolio.

Conduct regular executive reviews with clients, ensuring transparency on delivery status and business impact.

Foster long-term relationships with clients, identifying opportunities for upselling and cross-selling services.

Ensure a

Governance, Compliance & Risk Management:

Drive 100% adherence to data governance, security, and AI regulatory requirements.

Establish and enforce standard operating procedures (SOPs) to reduce project risks by 30%.

Proactively track risks and implement mitigation strategies, maintaining

Resource & Financial Management:

Optimize resource allocation across projects, ensuring maximum efficiency and utilization (>85%).

Monitor and control project budgets, ensuring

Support hiring, training, and retention strategies to build a high-performing project management team.

Agile, Automation & Delivery Excellence:

Ensure the adoption of best practices in Agile, Scrum, and hybrid project management methodologies.

Standardize reporting, dashboards, and KPI tracking across all projects.

Implement automation and AI-driven tools to streamline project execution, reduce manual effort, and enable non-linear delivery models.

Drive continuous process improvements, achieving 20%+ increase in productivity annually.

Leverage Gen AI-based project monitoring and predictive analytics to identify risks and optimize delivery timelines.

Team Leadership & Culture Building:

Mentor and guide Project Managers, ensuring consistent and high-quality project execution.

Foster a culture of collaboration, innovation, and work-life balance.

Ensure 80%+ team satisfaction, minimizing burnout and maintaining high morale.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Relevant certifications in Azure or AWS are a plus.

Must Have Technical Skills:

12+ years of experience in Data, Analytics, and AI project delivery

Proven ability to manage multiple concurrent projects within a large account or geography.

Strong stakeholder engagement, governance, and risk management skills.

Experience in resource optimization, financial planning, and budget control.

Hands-on Agile, Scrum, and hybrid project management experience.

Familiarity with data engineering, analytics platforms, AI/ML model lifecycle, and data governance.

Experience in implementing automation and AI-driven processes for improving efficiency.

Proficiency in project management tools such as JIRA, MS Project, Trello, Asana.

Excellent communication, negotiation, and leadership skills.

Nice to Have Skills:

Experience in Banking, Financial Services, or Insurance (BFSI) analytics projects.

Knowledge of Cloud platforms (AWS, Azure, GCP) and modern data architectures.

Exposure to Generative AI and AI-driven automation solutions.

PMP, PRINCE2, SAFe, or Certified Scrum Master (CSM) certification.

Compensation & Benefits:

Lead strategic, high-impact data & AI initiatives for top-tier clients.

Work in a collaborative, innovative-driven environment.

Enjoy a flexible, balanced work culture focused on employee well-being.

Competitive salary and career growth opportunities.