Delivery Team Leader

NokNok

Posted 30+ days ago

Experience

1 - 5 Years

Job Location

Lebanon - Lebanon

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

  • Supervise and schedule delivery drivers
  • Monitor performance metrics (on-time rate, customer satisfaction, acceptance ratio)
  • Manage and reconcile driver wallets daily
  • Handle real-time delivery issues and escalate as needed
  • Recruit, train, and onboard new drivers
  • Ensure team compliance with safety, hygiene, and uniform standards
  • Communicate with operations, customer service, and fleet managers

Desired Candidate Profile

Requirements:

  • Bachelor s degree in Hospitality, Business, Operations, or equivalent experience
  • 1 3 years in F&B, delivery, logistics, or operational roles
  • Proficiency with delivery apps and basic reporting
  • Strong leadership, organization, and problem-solving skills
  • Fluent in English and comfortable with mobile/desktop tools

Company Industry

Department / Functional Area

Keywords

  • Delivery Team Leader

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