Demand Planner - Planning & S&OP

Heineken

Job Purpose

Manages the demand forecast in alignment with the sales and marketing teams. Supports in transforming the demand plan into a production plan. Gathers insights and data from relevant departments and develops a demand plan accordingly.

Duties and Responsibilities

1. Calculates Key Performance Indicators (KPIs) for the demand planning department.
2. Updates the demand plan and the statistical demand forecast. Presents the results in the demand review meeting.
3. Communicates the demand plan with the supply chain and material planning departments post-approval.
4. Calculates forecast accuracy daily; test demand plan versus actuals to check whether targets are being met.
5. Maintains the system demand planning tool and ensures data accuracy.
6. Ensures that all master data is updated.
7. Attends business building meetings with the sales and marketing teams, retail businesses, and trade marketing.
8. Participates in a daily meeting with the supply and material planning teams to resolve any potential issues like production capacity issues or out-of-shelf life products.
9. Conducts root cause failure analysis and applies preventative and corrective actions.
10. Reports the KPIs and root cause failure analysis to top management.
11. Collects data on all BTL and ATL activities in the market.
12. Registers the actuals sold on daily, weekly and monthly basis.
13. Abides by TPM standards and performs daily and weekly control systems.
14. Prepares for the demand management review meeting with all heads of departments and directors to discuss all the threats that can impact the demand plans and all the mitigation scenarios.
    Disclaimer: Other duties assigned as needed.

Education & Experiences

Educational Background

Bachelor s degree in business administration or Engineering is preferable

Years of Experience

1 - 3 years of experience in supply chain roles like demand planning/forecasting role, logistics, warehousing, and material management, preferably in FMCGs.

Qualifications & Other Requirements

Excellent command of English Language

Skills in Microsoft (Excel & PowerPoint) and Power Bi is a plus

Profound experience, with advanced ERP systems, e.g. SAP and planning tools, e.g. FuturMaster

Supply Chain certifications like CPIM is a plus