Deputy General Coordinator in Charge of Support Services
Medecins du Monde
Posted on 13 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Under the line management of the general coordinator, and the technical management of the desk manager, you will:
- Coordinate and align support teams (HR, finance, logistics) with program teams and external partners to ensure smooth operational delivery.
- Manage resources human, material, and financial to ensure they match programmatic needs and organizational requirements.
- Establish and maintain coordination mechanisms (meetings, shared tools, processes) to support inter team collaboration.
- Ensure compliance with internal procedures, donor rules, local legislation, and audit recommendations across HR, finance, and logistics.
- Support HR leadership in structuring the mission s workforce, ensuring legal compliance, and onboarding senior staff.
- Support finance leadership in designing proposals, preparing annual budgets, and ensuring financial monitoring, control, and optimization.
- Support logistics leadership in maintaining supply chain efficiency, enforcing procedures, and ensuring availability of goods and equipment.
- Identify, mitigate, and manage financial, compliance, corruption, and fraud risks; ensure proper reporting and investigation processes.
- Lead the application of anti-corruption, anti-fraud, and resource control policies across the mission.
- Contribute to the development and implementation of the country strategy and yearly action plans, ensuring full integration of support functions.
- Lead, mentor, and structure the support coordination team, ensuring capacity building, workload balance, and performance monitoring.
- Facilitate alignment between support departments and program objectives, ensuring timely deliverables, quality inputs, and strategic coherence.
Desired Candidate Profile
You are the right match if you:
- Hold a Master s degree in one related field or project management
- Are a seasoned support coordination profile, with experience in health projects
- Have at least 5 years experience in the humanitarian sector, including in complex context
- Have at least 2 years of experience with a similar position or as HQ advisor in at least of the areas of expertise, or as field coordinator for several years in emergency contexts and with a strong interest in support services
- Have a successful experience in collaborating with authorities
- Are experienced in multi-sectoral, regional and/or cofunded programming management
- Have a good knowledge of the region (an asset)
- Have aquired strong leadership skills and a supportive management style (experience managing national and expatriate staff, onsite and remotely)
- Have a solid theoretical and practical knowledge of project cycle management, the main institutional donors, the humanitarian architecture and other humanitarian actors
- Have proven track record in simultaneously piloting legal, financial, logistics and HR components
- have a successful experience in designing, formalising and adapting procedures / protocols / operating modes/ recommendations relating to the area of competence
- Have a relevant track record in analysis, structuration and improvement of a pay and staff administration process
- Demonstrated excellent training skills
- Are able to delegate effectively and provide hands-on support when required
- Have a strong ability to work under pressure and manage stress in demanding environments
- Hold strong interpersonal and networking skills, with the ability to build constructive stakeholder relationships
- Speak English fluently (min C1 level), Arabic (highly appreciated) and/or French (an asset)
- Have an excellent command of Microsoft Office (especially Excel)
- Are familiar with accountancy softwares
- Have additional knowledge in IT solutions (an asset)
This role may not suit you if you:
- Don t have experience in complex decision making and leading a multi-disciplinary, multi-national team under difficult and tense context
- Don t have any experience in supporting medical activities at HR/finance/logistics levels
- Are not aligned with MdM s values, especially gender equality, human rights and humanitarian principles
Company Industry
- NGO
- Social Services
- Community Services
- Non-Profit
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- Deputy General Coordinator In Charge Of Support Services
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Medecins du Monde
For more than 40 years, M decins du Monde (MdM), a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations here and abroad. It has continued to bear witness to obstacles that exist in accessing healthcare and has secured sustainable improvements in health-for-all policies./p>
Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations./p>