Job Description

Roles & Responsibilities

A. Purpose and Scope

Responsible for service delivery, in house revenue generation and optimal productivity of the Laser Department under the general guidance of the Dermatologists. Focus on skin and hair laser under the guidance of dermatologists whilst leading to excellent service delivery and quality executions.

B. Responsibilities and Duties

· Ensure execution of laser hair reduction and laser skin treatments as per SOP.

· Ensure maintenance of laser room and laser machines are kept abreast.

· Ensure documentation of laser and laser related services are maintained.

· To cross sell PCOD and Hirsutism clients for laser and other dermatological procedures.

· To assist the center to organize events with the Dermatologist and marketing manager to promote dermatological sales.

· Ensure proper gap between sessions.

· To ensure related medical problems of clients to be consulted with Dermat before starting treatment for Proper results.

· To ensure correct temperature and proper cooling of room to make the service comfortable.

· To ensure the effectivity of the treatment within the stipulated no of sessions, thus improving quality of execution of sessions.

· To ensure package completion when hair regrowth does not occur within 6 months of last session taken for laser services.

· To promote maintenance packages for clients who have already completed stipulated no of sessions for dermat procedures.

· To co coordinate on maintenance of laser machines with corporate maintenance team.

· Support in other duties and responsibilities as assigned from time to time.

· To achieve PMS target on monthly basis for execution (QAR 60,000) and sales target equivalent to 5 times of salary. The targets are subject to change as per business requirement with prior intimation to employee.

D. Job Specifications

1. Qualification, Knowledge, Experience

a) Academic Qualification & Professional Qualification in relevant field.

b) Experience (minimum preferred)

· Total 3+ years of experience required.

2. Technical Requirements

· Expertise in related filed.

· Good in hands-on services.

· Computer literate and a good command of the English language.

3. Key Competencies

· Communicates strategically & Influencing (Both written & verbal)

· Building Partnerships/Networking/Relationship/Customer Loyalty

· Judgment and Decision Making