Digital Rollout Specialist

Client of Xperts4

Job Description

Our client is a financial holding company and a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, the Middle East, Africa, and South Asia and plays a prominent role at the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world.

Our client is looking for a Digital Rollout Specialist (French Speaking).

Key Responsibilities:

Rollout Execution:

• Support the deployment of digital (HealthTech and/ or InsurTech) solutions in multiple countries, through the
  coordination of rollout activities within the group s subsidiaries (incl. functional testing oversight, stakeholder training,
  support and resolution coordination, reporting to central team)
• Support the development and maintenance of a detailed deployment plan and timeline to track progress
• Coordinate with cross-functional team members to ensure the timely execution of activities in line with project
  requirements, deadlines, and schedules
• Align with digital (product and QA) teams on use cases and supervise comprehensive testing of digital solutions
  Communication and Change Management:
• Serve as a point of contact for subsidiary-level teams and ensure actions remain in synergy
• Collaborate with the product team to implement training programs/ material and other documentation for end-users to
  enable successful implementation
• Collaborate with the digital transformation team to execute change management initiatives to ensure smooth user
  onboarding and adoption
• Gather and escalate feedback post-rollout and consolidate lessons learnt for continuous improvement
  Stakeholder Management:
• Engage and align with regional and local teams across the group s geographies
• Communicate project status, risks, and milestones to project leadership and key stakeholders
• Facilitate collaboration between internal teams, vendors, and external partners
  Risk Management & Problem-Solving:
• Identify potential risks and align with PMO on mitigation strategies
• Address and resolve/ escalate challenges proactively, ensuring minimal disruption to the rollout schedule

Qualifications & Requirements:

• Bachelor s degree MS/BS degree in Computer Science, Engineering or equivalent preferred.
• Minimum 5 years of experience project management or business analysis, preferably in digital transformation or technology rollouts.
• ERP and/ or CRM implementation experience a big plus.
• Demonstrated experience in implementing large-scale cross-border programs.
• Ability to travel frequently (~80% of the time) across the group s subsidiaries for rollout engagements; willingness to
  relocate to Africa (part-time or full-time) a big plus.
• Ability to think end-to-end, and assess problems and solutions all the way from top-level goals to nitty-gritty operational details.
• Ability to guide and influence cross-functional and cross-cultural stakeholders.
• Technical background with understanding and/or hands-on experience in software development and web technologies a plus.
• Experience in business, technology, Healthcare/ HealthTech, and/ or Insurance/ Insurtech a big plus.
• Strong written and verbal communication skills (English and French required, Arabic a plus)
• Solid organizational skills including attention to detail and multi-tasking skills.