Director, Customer Risk Management MasterCard

Employer Active

Posted on 5 Apr

Experience

1 - 7 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The primary responsibility of the Director will be to ensure that settlement exposures are appropriately identified, monitored and managed in accordance with Mastercard s policies, procedures and risk appetite framework, with cross-border services (XBS) as the initial focus. Responsibilities include, but are not limited to:

  • Prepare and approve commercial underwriting documentation, including detailed analysis of customers financial statements and ownership structures and present underwriting recommendations to senior stakeholders.
  • Provide management support to XBS CRM team in managing their portfolios
  • Lead and coordinate XBS CRM Forum, ensuring effective governance, structured risk discussions and alignment across internal stakeholders.
  • Partner with Sales and Product organizations to understand evolving business model and support development of innovative products
  • Explore alternative risk mitigation structures with external institutions, as required.
  • Support strategic initiatives to enhance risk management capabilities, including development and refinement of credit risk rating model.
  • Collaborate with Corporate Treasury and Settlement Operations teams to strengthen settlement processes, treasury frameworks and exposure monitoring mechanisms
  • Develop and maintain XBS CRM procedures governing management of credit risk across XBS business.
  • Support preparation of regular credit risk management reports, as well as ad-hoc reporting during crisis situations or periods of heightened risk.

Desired Candidate Profile

Graduate degree in business or equivalent, postgraduate degree preferred;

Proven experience in credit risk assessment and financial statement analysis, including contribution to the development and enhancement of credit risk rating models. This includes identification of key risk drivers, application of statistical and analytical techniques, calibration of risk metrics and design of risk scoring frameworks, as well as supporting implementation, validation and ongoing refinement of credit rating methodologies. Experience in or knowledge of the banking sector and remittance business is a strong plus;

Risk mindset: ability to think outside the box and identify potential sources of risk;

Crisis management: ability to manage through a crisis under time pressure and make tough decisions with imperfect information;

Strong negotiation and influencing skills, including at the very senior management levels;

Positive attitude, strong work-ethic and good sense of humor;

Outstanding written and verbal English communication skills, any knowledge of Arabic is a plus;

Advanced Excel, Word and PowerPoint user;

Company Industry

Department / Functional Area

Keywords

  • Director
  • Customer Risk Management

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MasterCard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Read More

https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Cairo-Egypt/Director--Customer-Risk-Management_R-274866