Director of Housekeeping

AccorHotel

Direct and manage all housekeeping operations, including daily cleaning schedules, staff assignments, and quality control procedures

• Lead, mentor, and motivate the housekeeping team, fostering a culture of excellence, accountability, and continuous improvement
• Develop and implement comprehensive training programs for housekeeping staff to ensure compliance with organizational standards and best practices
• Establish and maintain rigorous quality assurance protocols, conducting regular inspections and audits to ensure all areas meet established cleanliness and safety standards
• Manage housekeeping budgets, including labor costs, supplies, and equipment procurement, while optimizing resource allocation
• Coordinate with other departments to ensure seamless service delivery and address any operational challenges or guest concerns
• Monitor inventory levels and manage vendor relationships to ensure timely procurement of cleaning supplies and equipment
• Ensure strict adherence to health, safety, and hygiene regulations, including proper handling of chemicals and waste management procedures
• Conduct performance reviews and evaluations for housekeeping staff, identifying development opportunities and recognizing outstanding performance
• Analyze operational metrics and implement process improvements to enhance efficiency and reduce costs
• Maintain detailed records and reports on housekeeping operations, staffing, and budget performance
• Represent the housekeeping department in management meetings and contribute to strategic planning initiatives