Director of Quality, Risk and Patient Safety, Healthcare Player

Diktu

Tasks/Activities assigned > Design, implement, and continually refine the integrated Quality, Risk, and Patient Safety Framework for a multi-site addiction service; Lead enterprise readiness for accreditation and reaccreditation surveys; maintain a state of continuous compliance; Act as the lead coordinator for internal governance committees, including the Quality Committee, Risk & Incident Review Committee, and Clinical Governance Committee; Ensure vertical integration of governance linking frontline events with board-level oversight through structured escalation, reporting, and action tracking; Collaborate with Medical and Clinical Directors to embed clinical governance within practice groups and interdisciplinary; Ensure incidents (e.g., safety events, near misses, patient concerns) are reported, triaged, and investigated according to organizational timelines and JCIA requirements; Translate findings into organizational learning, policy revision, and preventive action plans, with follow-through to education, clinical practice, and monitoring; Develop and maintain real-time quality and safety dashboards that integrate data from EMRs, the incident reporting system, patient satisfaction surveys, and KPI monitoring platforms; Provide regular, visualized reports to executive leadership, Board subcommittees, and operational teams; Ensure clinical risk is addressed as an evolving and patient-specific phenomenon embedding standard tools and reassessment protocols across the care continuum