Director of Sales - Segment Four Seasons Hotel

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.

As the Director of Sales Segment, you will be responsible for leading and overseeing sales activities for the Four Seasons Hotel At The First Residence. Your primary goal will be to drive revenue growth by targeting both International Sales being Wholesale or Individual business, and group, ensuring that sales activities align with the Hotel's commercial objectives, and optimizing revenue across all business segments. You will be instrumental in executing strategies, mentoring the sales team, and fostering strong relationships with key stakeholders, including clients and internal departments. This position demands a proactive, results-driven individual with the ability to lead, inspire, and motivate a diverse team while ensuring the hotel's sales goals are met.

What you will do

• Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand s culture, ensures fair and equitable treatment and associate satisfaction to enable business success.

• Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel.

• Develop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance.

• Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.

• Supervise the installation of sales and marketing procedures and ensure the hotel is in compliance with all company Minimum Operating Standards.

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• What you bring

• Education: Academic education or equivalent experience.

• Experience: Must have minimum 3 year experience in the same position. Proven sales track record is a plus.

• Must possess strong decision making, selling, negotiation and interpersonal skills.

• Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected.

• Must maintain a professional appearance and conduct personal behavior in a mature professional business manner when representing the hotel or company.

• Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and Internet.

• Reading, writing and oral proficiency in the Arabic and English language. Other languages are a plus.

• Travel required: in case of sales trips, conferences, training and special events.