Discovery Centre Supervisor Four Seasons Hotel

About The Role: As a Discovery Centre Supervisor at Four Seasons Resort Red Sea, you lead the resort s innovative children s programming with a focus on sustainability, nature, and cultural exploration. Based in the Discovery Centre, your role is to inspire, guide, and engage young guests through hands-on experiences that combine fun, learning, and adventure.

You are responsible for the day-to-day supervision of the Discovery Centre s KFAS operations, overseeing a team of attendants and ensuring every interaction reflects Four Seasons exceptional service and safety standards. Your creativity, leadership, and genuine care for children will bring the resort s educational and environmental mission to life.

Key Responsibilities:

Program Leadership & Delivery:

• Supervise and coordinate the daily operations of the Discovery Centre s Kids For All Seasons program.

• Lead the design and facilitation of creative, age-appropriate, and educational activities focused on marine life, sustainability, cultural heritage, and the natural surroundings of the Red Sea.

• Ensure all activities are engaging, safe, and aligned with the values of Four Seasons and the Discovery Centre s environmental initiatives.

• Adapt programming based on attendance, guest feedback, or operational needs while maintaining quality.

Team Supervision & Development:

• Support, guide, and motivate KFAS Attendants to deliver consistent and enriching experiences.

• Conduct team briefings, assist with training, and ensure staff are knowledgeable about health, safety, and program content.

• Promote a positive, collaborative, and professional work environment.

Safety & Operations:

• Monitor the health, safety, and well-being of all participating children.

• Ensure the Discovery Centre and activity spaces are clean, organized, and fully stocked.

• Maintain accurate child registration records, safety checklists, and incident logs.

Guest Service & Communication:

• Welcome families with warmth, clearly communicating program offerings and safety protocols.

• Act as the main point of contact for parents/guardians regarding children's participation and feedback.

• Collaborate with other departments (e.g., Recreation, Sustainability, F&B) to enhance cross-functional guest experiences.

Qualifications & Skills:

• Minimum 2 years of experience in a supervisory role in childcare, hospitality, education, or recreation.

• Strong understanding of child development, activity planning, and safety practices.

• Passion for environmental education, marine life, or local culture is a significant asset.

• Excellent leadership, interpersonal, and communication skills.

• Fluent in English; Arabic and other languages are a plus.

• CPR and First Aid certification required (or willingness to obtain).

• Comfortable working outdoors, with flexibility to work weekends, evenings, and holidays.