Distribution & Warehousing Manager

Expeditors

Operations & Customer Management

• Manage daily distribution and warehousing operations, including work orders, inventory records, and customer service delivery.
• Ensure all customer procedures and standard operating processes are documented and kept current in the Desk Level Standard Operating Procedures database.
• Map and analyze department processes to identify opportunities for efficiency, cycle time reduction, and service improvements.
• Take an active role in the transition and onboarding of new business and changes to existing accounts.

Commercial & Financial Performance

• Support pricing activities by reviewing local charges and agreement quotes to minimize risk and potential losses.
• Grow department revenue in line with district budget targets and management expectations.
• Manage the department P&L and ensure accurate financial reporting through tools such as BNP, AJAX, CLH, and internal financial reports.
• Maintain clean financial accounting and strong cost control across all warehousing activities.

Leadership & Collaboration

• Lead and support team huddles, monthly meetings, and weekly branch sales meetings to share market intelligence and performance updates.
• Assist supervisors and key staff with goal setting, performance monitoring, and development planning.
• Conduct regular staff appraisals and one to one meetings in line with the 3+1 performance framework.
• Act as a change leader by supporting system enhancements, new tools, and continuous improvement initiatives.

Compliance & Governance

• Maintain a strong working relationship with the Trade Compliance Manager to support compliance activities and training.
• Ensure all distribution &warehousing operations adhere to company policies, procedures, and regulatory requirements.