Donor Relations Officer

Misr Elkheir Foundation

Employer Active

Posted 22 hrs ago

Experience

2 - 6 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Manage and enhance relationships with high-value donors to ensure the highest levels of satisfaction and loyalty.
  • Welcome and engage donors at the head office and branches, provide detailed explanations of the foundation s programs and projects, and guide their donations accordingly.
  • Conduct appreciation and follow-up calls to donors, introduce them to new campaigns and initiatives, and maintain positive relationships to encourage increased contributions.
  • Work on expanding current donor contributions through effective communication and showcasing the impact of the foundation s projects.
  • Collect and update information about new institutional projects from different programs to share with donors accurately.
  • Handle donor inquiries and complaints promptly and professionally to ensure high satisfaction levels.
  • Coordinate with internal departments to ensure donor requests are processed accurately and within the agreed timelines.
  • Prepare periodic reports (weekly, monthly, quarterly) to reflect progress, highlight deviations from plans, and recommend corrective actions.
  • Contribute to developing strategies that enhance donor satisfaction, loyalty, and retention.
  • Conduct external visits and outreach activities to attract new donors and expand the donor base.
  • Maintain and update donor data accurately on the CRM system.
  • Represent the foundation in a professional and respectful manner, promoting long-term, trust-based relationships with donors.

Desired Candidate Profile

Bachelor s degree in Business Administration, Marketing, or related field.

  • Minimum of 2 4 years of experience in donor relations, fundraising, or customer relationship management.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving and negotiation abilities.
  • Proficiency in CRM systems and Microsoft Office tools.
  • Commitment to the values and mission of Misr El-Kheir Foundation.

Company Industry

  • NGO
  • Social Services
  • Community Services
  • Non-Profit

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • Donor Relations Officer

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Misr Elkheir Foundation

To manage and develop strong relationships with high-value donors, ensuring their satisfaction and long-term commitment to supporting Misr El-Kheir s mission and programs.

https://wuzzuf.net/jobs/p/kstnp7whr8g6-donor-relations-officer-misr-elkheir-foundation-cairo-egypt