Dynamics 365 - CRM - Functional Consultant

Sana Commerce

In this role you'll be part of the business applications team, a small global team consisting of product owners, functional and technical consultants and data engineers with a hands-on attitude. Working with stakeholders throughout the company, we are responsible for the implementation, on-going development and maintenance of our internal application landscape of which Dynamics is the core. Over the next 1-2 years we will be implementing a number of additional modules or related applications, such as Business Central, Marketing, Project Operations and Customer Service, in which you could play a key role.

• Lead the customization and configuration of Dynamics 365 entities, forms, and views.
• Develop advanced canvas apps, model-driven apps, and portal apps using Power Apps.
• Design and implement complex automated workflows using Power Automate.
• Provide extensive knowledge and experience with Dynamics 365 modules, ensuring optimal implementation and utilization of CRM, Sales, and Business Central. functionalities.
• Conduct in-depth business analysis, gather complex requirements, and translate them into comprehensive technical specifications.
• Design and implement end-to-end solutions based on client needs, adhering to best practices in solution architecture.
• Effectively communicate with stakeholders, translating technical concepts into understandable terms for non-technical stakeholders and vice versa.
• Collaborate with cross-functional teams and provide leadership within a team environment.
• Manage and navigate relationships with key stakeholders, providing strategic guidance based on technical and functional expertise.
• Will be a plus but not necessary: Utilize expertise in (one or more): JavaScript, C# and .NET development for customizing or adding to standard functionality through plug-ins or custom workflow activities, along with advanced skills in JavaScript and TypeScript for form- and event handling.