Dynatrace Technical Support

Arab Solutions

Experience Level: 2/+ Years.

Required Skills:

• Experience in APM, preferably Dynatrace products and Cloud knowledge (MS Azure).
• Assist in the configuration and implementation of best practices and maintain Dynatrace environment.
• Ability to identify, und Responsible for an in-depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay, and Synthetic data), as well as Dynatrace Query Language.
• Responsible for an in-depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay, and Synthetic data), as well as Dynatrace Query Language
• Experience investigating and performing deep analysis of technical product issues and cooperating with Development and Product Management teams to solve those issues
• Constant drive to learn and train in new product features and technologies
• Exchanging and sharing knowledge with other colleagues including suggestion of product improvements.
• Good knowledge of Programming, Web (HTML, XML, JavaScript), Java, .Net, Cloud and Microservices, Database, Linux, Networking
• Knowledge and skills in Software Intelligence and Observability solutions such as Dynatrace, Mobile Development, Application Security or Kubernetes would be a plus.