E-Commerce Account Manager

Makaseb Capital

Key Responsibilities:

• Serve as the main point of contact for assigned clients.
• Understand client goals and ensure our solutions meet their business needs.
• Coordinate internally with operations, marketing, and creative teams to deliver timely and effective solutions.
• Monitor account performance and prepare regular reports
• Identify upselling or cross-selling opportunities to expand client accounts.
• Handle client feedback and resolve issues promptly and professionally.
• Maintain updated records of all client communications and agreements.
• Stay informed about market trends, especially in the Saudi market.

Requirements:

• Proven experience as an Account Manager or similar role (preferably in KSA or GCC markets).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Experience working with e-commerce, marketing, or digital services is a plus.

Benefits:

• 5 working days (Sunday - Thursday) 2 days off
• 9 working hors including one hour break (9 AM - 6 PM)
• Health & Social Insurance
• L&D
• GYM Subscription Discount