E Commerce Manager
le Voile
Employer Active
Posted 8 hrs ago
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Experience
5 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Le Voile E-Commerce Manager duties shall include, to :
- Develop and implement effective e-commerce strategies aligned with the company s business goals.
- Manage and optimize the performance of the online store (website, marketplace platforms, and social commerce).
- Oversee daily e-commerce operations including order processing, inventory coordination, and fulfillment.
- Collaborate with the marketing team to plan and execute digital campaigns that increase traffic, conversion rates, and customer retention.
- Manage product content that will be published on company website.
- Manage the e-commerce fulfillment performance.
- Mange the last mile delivery operations.
- Manage the e-commerce complaints process and drive customer satisfaction.
- Collaborating with the brands team for the marketing plan and forecast.
- Launch new brands.
- Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
- Work closely with different teams (product management, graphics, sales, marketing) to provide updated content.
- Improve the traffic and visibility of the brand shop and target SKUs to boost the sell-out through marketing activities and content optimization.
- Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid social media.
- Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
- Analyze sales performance, customer behavior, and digital analytics to improve overall performance.
- Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, VLOOKUP s, etc.) to stay organized.
- Ability to multitask and meet deadlines while maintaining attention to detail.
- Stay updated with e-commerce trends, tools, and technologies to maintain a competitive edge.
Desired Candidate Profile
Minimum of 5 years experience as E-Commerce Manager or similar role (with experience in fashion retail business) preferably in a fast-paced, e-Commerce business.
- Bachelor degree in Marketing, Business Administration, or relevant field.
- High experience in managing and maintaining e-Commerce website.
- Excellent knowledge of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (Shopify, WooCommerce, WordPress).
- Familiarity with web design and a keen eye to detail, with passion for delivering exceptional customer experience.
- Good experience with product development, competitive strategies, consumer research, industry trends and usability best practices.
- Good management of main KPI s (Traffic - Basket Size (average ticket)- Conversion Rate).
- Excellent analytical mind and highly results oriented.
- Excellent planning, organizational, multitasking and leadership skills.
- Excellent communication and collaboration skills.
- Team player.
- High proficiency in decision making & problem solving.
- Very good command of English language.
- Strong understanding of SEO, SEM, and digital marketing analytics.
Company Industry
- Retail
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- E Commerce Manager
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le Voile
This is a full-time role at Le Voile , with direct reporting to Company Retail BU Head. Le Voile E-Commerce Manager will be generally responsible for leading and growing our online sales channels by developing and executing the planned e-commerce strategy, managing digital operations across all platforms, increasing brand recognition, driving online revenue, and enhancing customer experience & satisfaction.
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