E-Commerce Operation Lead

Consolidated Casuals Gro...

Employer Active

Posted on 12 Nov

Experience

2 - 7 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Track all customer orders and make sure they are prepared, packed, and shipped on time.

  • Follow up on returns, exchanges, and refunds to ensure they are handled correctly and within the agreed time.
  • Support Customer Service by providing order status updates and solving operational issues.
  • Report and follow up on any warehouse problems (stock mismatch, missing items, etc.) until resolved.
  • Track courier performance and report any delivery delays or issues.
  • Keep accurate daily records for all orders, returns, and shipping activities.
  • Strong organization and follow-up skills
  • Good communication and teamwork
  • Knowledge of Shopify and Excel/Google Sheets
  • 2 3 years of experience in e-commerce or operations

Desired Candidate Profile

  • Strong organization and follow-up skills
  • Good communication and teamwork
  • Knowledge of Shopify and Excel/Google Sheets
  • 2 3 years of experience in e-commerce or operations

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • E-Commerce Operation Lead

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Consolidated Casuals Gro...

https://wuzzuf.net/jobs/p/dzfzgg0rmldz-e-commerce-operation-lead-consolidated-casuals-group-cairo-egypt