E-commerce Sales Executive Confidential

Multiple VacanciesEmployer Active

Posted 2 hrs ago

Experience

2 Years

Monthly Salary

OMR 180 - 200 ($468 - $520)

Job Location

Muscat - Oman

Education

Diploma(Computers)

Nationality

Any Nationality

Gender

Any

Benefits

Accomodation, Annual Air Ticket, Annual Leaves As Per Labour Law, Commission, Medical Insurance

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Manage and respond promptly to customer inquiries عبر:

  • Manage WhatsApp inquiry

  • Manage Facebook inquiry

  • Manage Instagram inquiry

  • Engage with customers professionally to understand their needs and convert inquiries into sales

  • Process and manage website orders, including:

  • Order confirmation

  • Coordination with warehouse/logistics

  • Ensuring timely order fulfillment

  • Maintain accurate records of customer interactions and sales transactions

  • Handle customer complaints and provide appropriate solutions in a timely manner

  • Follow up with customers to ensure satisfaction and encourage repeat business

  • Support marketing campaigns and promotions on social media platforms

Desired Candidate Profile

  • Strong communication and interpersonal skills

  • Basic sales and negotiation skills

  • Customer service orientation with problem-solving ability

  • Ability to multitask and handle multiple conversations simultaneously

  • Familiarity with social media platforms (WhatsApp, Facebook, Instagram)

  • Basic knowledge of order processing and e-commerce workflows

  • Proficiency in Microsoft Office:

  • Excel

  • Word

  • Basic email communication skills


Basic Requirements

  • Minimum 2 years of experience in e-commerce, sales, or customer service

  • Good written and verbal communication skills

  • Experience using Microsoft Office (Excel and Word is a must)

  • Ability to work in a fast-paced environment

  • Team player with a positive attitude


Working Hours

  • Saturday to Wednesday: 09:00 AM – 06:00 PM (1-hour break)

  • Thursday: 09:00 AM – 02:00 PM

  • Friday: Off

Salary & Benefits

  • Basic Salary: 180 – 200 OMR

  • Additional: Monthly Sales Commission based on sale target


Job Type: Full-time

Work Location: In person


Important Note: This is not an online/remote job. It is a full-time office-based position. Please read the job description and requirements carefully before applying.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Ecommerce Platforms
  • Sales Strategy
  • Ecommerce Sales Lead
  • Online Sales Executive
  • Social Media Handling

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Confidential