Ecommerce Manager

Scale Army

Role Overview:
We are seeking an E-commerce manager to manage and optimize our client s Shopify store. This role involves handling front-end updates, product listings, inventory management, and website optimization. The ideal candidate will have a keen attention to detail, strong organizational skills, and the ability to work effectively in a remote, fast-paced environment.

Key Responsibilities:

• Shopify Management

  • Manage Shopify store and front-end updates, ensuring smooth operations and up-to-date product listings.

  • Add and update product descriptions, images, and variants, ensuring all information is accurate and consistent.

  • Maintain accurate inventory levels, ensuring products are correctly represented and availability is accurate.

• Product Listings & Updates

  • Ensure products are properly listed with accurate descriptions, images, variants, and pricing.

  • Set up new product listings, update existing products, and ensure products are optimized for searchability.

• Banners & Collections

  • Manage website banners, ensuring promotional materials are up to date and optimized for conversion.

  • Regularly update collections and manage featured products to ensure high-quality user experience.

• Product Imagery Optimization

  • Optimize product imagery for a high-quality user experience and to increase conversion rates.

  • Ensure that images are properly sized, aligned with brand standards, and look great across devices.

• Website & Customer Experience Optimization

  • Ensure the website is always updated, and product-related issues are quickly addressed.

  • Monitor and optimize the customer journey, improving the overall online shopping experience.

  • Lead ongoing CRO efforts by identifying friction points, running A/B tests, and implementing site optimizations to improve conversion rate and overall customer experience.

  • Partner with the development team to define and prioritize new site functionality, translating business needs into clear requirements and actionable briefs.

  • Identify and document site issues, logging detailed bug tickets and following through to resolution with developers.

  • Own QA process for site updates and releases, testing functionality end-to-end to ensure a seamless customer experience.