Electronic Security Systems (ESS) Technician

GardaWorld

Role Requirements
Skills & Competencies:
• Sound knowledge of electronic security systems (CCTV, Access Control, Intrusion Detection)
• Strong diagnostic and fault-finding ability
• Understanding of low-voltage electrical systems and structured cabling
• Ability to read and interpret technical drawings and wiring diagrams
• Skilled in the use of diagnostic tools and standard electrical testing equipment
• Familiarity with basic networking concepts related to security systems (IP-based cameras, NVRs, etc.)
• Methodical, organised, and detail-oriented
• Strong problem-solving skills and the ability to work under pressure
• Good communication skills and the ability to work effectively within a team
• Willingness to work in challenging, remote, or high-risk environments
Essential Requirements :
• Minimum 3 years of hands-on experience installing or maintaining ESS components
• Experience with security systems such as CCTV, ACS, IDS in a commercial, government, or military setting
• Proven ability to troubleshoot and repair system faults independently
• IT-literate with basic understanding of security networks and camera configurations
• Fluency in English (spoken and written)
• Able to follow instructions and adhere to technical guidelines
• Fit for deployment to Balad, Iraq, including meeting medical and security clearance standards
• Willingness to work extended hours or shifts if required by operational needs
• Valid UK Category C or C1 Driver s License (for operation of B6 armoured vehicles) or equivalent international license.
Desirable:
• Vocational training, certification, or diploma in Electronics, Telecommunications, or IT
• Manufacturer certification in systems such as Lenel, Avigilon, Genetec, C CURE, or similar
• Previous experience in an austere, remote, or post-conflict environment
• Familiarity with US DoD, FCDO, or similar contract environments
• Prior military, police, or government agency technical background
• Basic understanding of data protection requirements related to security systems
• First Aid certification or other relevant HSE training. (Level 3 FPOS or FREC).
Services
Services provided by the Contractor shall be those typically expected for someone in the position of ESS Technician and include, but are not limited to, the installation, maintenance, troubleshooting, and support of Electronic Security Systems at Balad, Iraq. The Contractor will work under the direction of the ESS Deputy Technical Manager and ESS Technical Manager to ensure all security systems including CCTV, access control, intrusion detection, and related infrastructure operate reliably and in accordance with client requirements and project standards.
Services the Contractor can expect to carry out would include:
• Installing, maintaining, and servicing electronic security system components (e.g. CCTV cameras, access control readers, alarm sensors, DVR/NVR systems).
• Conducting routine inspections, preventive maintenance, and repairs to ensure optimal system performance.
• Troubleshooting and diagnosing faults in system hardware, cabling, power supplies, and software interfaces.
• Assisting with the configuration and calibration of devices and control systems as per technical specifications.
• Supporting system upgrades, expansions, and reconfigurations under the supervision of senior technical personnel.
• Keeping detailed records of maintenance activities, fault reports, part replacements, and system updates.
• Maintaining the integrity and organisation of technical tools, spares, and service equipment.
• Coordinating with the security operations team to respond to access issues, system alerts, or failures.
• Adhering to all health and safety standards during installation or maintenance work.
• Following all GardaWorld Standard Operating Procedures (SOPs) and technical guidelines.
• Liaising with vendors or subcontractors where necessary to support technical integration or warranty repairs.
• Undertaking any other reasonable duties as directed by GardaWorld management or the ESS Technical Manager in support of the contract .