Electronics Showroom Sales Representative

Client of hirelebanese

Tasks and Duties

• Greet customers and assess their needs regarding home appliances, electronics, and household items.
• Present and explain features, capacities, specifications, and warranties of products.
• Compare models and guide customers toward the best fit based on usage, budget, and room size.
• Assist in issuing quotations, sales orders, and follow up on pending inquiries.
• Support customers with product demonstrations whenever applicable.
• Maintain up-to-date knowledge of appliance specifications, technology features, energy efficiency, and maintenance requirements.
• Stay informed about new arrivals, promotions, and discontinued items.
• Understand brand differences and selling points to improve conversion rates.
• Ensure displays are clean, functional, powered (where applicable), and presented according to VM guidelines.
• Confirm price tags, and promotional labels are correct and visible.
• Support in rearranging displays during new campaigns or product rotations.
• Report damaged, malfunctioning, or missing items immediately.
• Build positive relationships with customers to encourage repeat business.
• Address complaints professionally and escalate when needed.
• Coordinate with showroom manager for stock availability and delivery timelines.
• Report fast-moving and slow-moving items to the showroom manager.
• Provide daily feedback on customer trends, challenges, and best-selling products.

Required Skills

• Basic understanding of electronics and household appliance functionality.
• Ability to explain specifications (capacity, wattage, energy rating, smart features).
• Familiarity with SAGE systems is an advantage.
• Strong communication and customer service skills.
• Confidence in explaining products and handling objections.
• Professional attitude, reliability, and strong follow-up ability.
• Ability to work under monthly targets in a fast-paced retail environment.