Emiratisation Sales Coordinator | Al-Futtaim Automotive | Auto Centers Al Futtaim Private Company (LLC)

The Sales Coordinator is responsible for the effective procurement and management of automotive parts and accessories using ERP systems like SAP. They are crucial in forecasting materials' requirements and ensuring their availability for seamless workshop operations, thereby supporting business targets. Key duties involve coordinating with suppliers, managing orders, conducting product trials, and maintaining communication across teams to resolve order and delivery issues. The role demands proficiency in managing reports, ensuring quality delivery of services, and overseeing warehouse operations. It also includes overseeing system testing for new modules and training new staff to uphold operational standards.

What You Will Do:

• Purchase automotive parts and accessories using ERP applications such as SAP and SAP Ariba for repair jobs and vehicle customization.

• Forecast the requirement of materials and services, ensuring their availability for smooth project and workshop operations.

• Evaluate and compare quotations from multiple suppliers to select the most cost-effective options, considering lead times, quality, and specifications.

• Create and manage purchase requisitions, purchase orders, and service orders, while coordinating with suppliers and outsourced service providers.

• Communicate with vendors, customers, team members, and managers to align goals and address order approval and material delivery issues.

• Follow up on payments and maintain customer accounts effectively.

• Coordinate with internal and external customers to generate sales.

• Track and record orders, follow up for delivery confirmations, and ensure timely arrival of backorders.

• Inspect deliveries to ensure materials and services meet company quality standards.

• Conduct site audits and product trials to ensure operational excellence.

• Evaluate productivity through parts performance, work-in-progress, and monthly nett sales reports.

• Prepare and process warranty claims according to manufacturer guidelines, ensuring proper documentation and follow-up for efficient processing.

• Optimize warehouse operations through reports on availability, delivery scheduling, and damage and aging materials management.

• Assist in testing new SAP system modules to ensure timely implementation, including VAT Tax Implementation, System Time Clocking, and Bonded warehouse modules.

• Train and assist new staff to ensure all duties are performed effectively and efficiently.