Employee Relations Manager

Client of Carter Knight

Employee Relations

-Manage employee relations cases including grievances, conduct matters, investigations, and performance-related issues.

-Conduct interviews, gather information, and prepare accurate case documentation and summaries.

-Ensure consistent application of ER policies and maintain confidential, audit-ready records in line with governance standards.

Payroll & GPSSA Support

-Validate and coordinate ER-related payroll inputs, including disciplinary actions, unpaid leave, deductions, recoveries, and final settlements.

-Support GPSSA data updates and documentation in collaboration with Payroll and HR Operations.

-Assist with reconciliation of payroll exceptions arising from ER actions or employee status changes.

Reporting & Governance

-Maintain ER trackers, logs, and case records.

-Contribute to ER reporting, trend analysis, audits, and governance reviews.

-Ensure timely and accurate responses to internal audit and compliance requirements.

Systems & Process Improvement

-Use HRIS and payroll systems to execute ER-related activities.

-Support digitalisation, automation, and system enhancements across ER and payroll processes.