Employee Relations Specialist

Meeza Qstp LLC

The primary responsibilities of the Employee Relations Specialist

Functional Responsibilities:
Follow all relevant policies, processes, and standard operating procedures so that work is
conducted in a controlled and consistent manner.
Facilitate knowledge transfer efforts related to different job activities to junior staff and ensure knowhow
and expertise is passed on to qualified candidates.
Serve as a primary point of contact for employee relations matters, providing guidance, support,
and resolution for employee concerns, conflicts, and performance issues.
Conduct investigations into employee complaints and grievances, ensuring a fair and thorough
process, and recommending appropriate actions and resolutions.
Interpret and apply company policies, procedures, and employment laws to guide managers and
employees on disciplinary actions, performance improvement plans, and workplace
accommodations.
Resolve complex employee relations issues, working towards a positive and productive work
environment.
Provide coaching and training to managers and supervisors on employee relations best practices,
conflict resolution, and effective communication techniques.
Stay informed about changes in employment laws and regulations, advising Human Capital
leadership on necessary updates to policies and procedures to ensure compliance.
Support the development and implementation of employee relations programs and initiatives,
including employee engagement surveys, recognition programs, and diversity and inclusion
initiatives.
Maintain accurate and confidential employee relations records, ensuring compliance with privacy
laws and regulations.