English Customer Service
Future Group Translation Services
Employer Active
Posted 3 hrs ago
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Experience
0 - 2 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What You'll Do
- Handle customer inquiries via calls in a professional manner
- Support customers with accounts, transactions, and payment-related questions
- Resolve complaints efficiently and ensure customer satisfaction
- Update customer data and interactions on the system
- Escalate complex issues when needed and follow up on resolution
- Meet performance targets (quality, response time, etc.)
Why Join?
- Work with a fast-growing fintech leader
- Dynamic and supportive environment
- Real career growth opportunities
Desired Candidate Profile
What We're Looking For
- 0 2 years of experience in customer service or call center roles
- Very good English & Arabic communication skills
- Strong problem-solving and customer-focused mindset
- Ability to work in a fast-paced environment
- Basic computer skills (CRM is a plus)
- Flexibility with rotational shifts
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- English Customer Service
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Future Group Translation Services
Jadeer is Hiring on behalf of one of our clients a leading fintech company/strong> in digital payments and consumer finance across the Middle East./p>