English Customer Service Representative

Sutherland

Employer Active

Posted 3 hrs ago

Experience

1 - 3 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions.

Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.

Qualifications

  • Strong Interpersonal Skills, such as effective communication and relationship-building
  • Fluency in English

Desired Candidate Profile

This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction.

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • English Customer Service Representative

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Sutherland

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.

Read More

https://jobs.smartrecruiters.com/Sutherland/744000122023515-english-customer-service-representative