Enterprise Solutions Engineer

ElevenLabs

Employer Active

Posted 2 hrs ago

Experience

1 - 6 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

As a Solutions Engineer, you can expect to:

  • Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.

  • Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.

  • Craft compelling technical demonstrations that clearly communicate our product's value proposition.

  • Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.

  • Build self-service tools and documentation that empower customers to implement solutions independently.

  • Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Requirements

We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you:

  • Are passionate about AI, technology and ElevenLabs products.

  • Enjoy working directly with customers, iterating on solutions and providing tailored support

  • Have a talent for identifying patterns that can be standardized and scaled.

  • Have strong empathy for customers, sales and product teams.

  • Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions

  • Experience working with customers. It s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity

  • Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.

  • Excellent communication skills with the ability to adapt messaging to different audiences.

Desired Candidate Profile

We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you:

  • Are passionate about AI, technology and ElevenLabs products.
  • Enjoy working directly with customers, iterating on solutions and providing tailored support
  • Have a talent for identifying patterns that can be standardized and scaled.
  • Have strong empathy for customers, sales and product teams.
  • Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
  • Experience working with customers. It s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
  • Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
  • Excellent communication skills with the ability to adapt messaging to different audiences.

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Enterprise Solutions Engineer

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ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.br>
We have expanded from voice into three main platforms:

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
  • ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

Read More

https://jobs.ashbyhq.com/elevenlabs/1285b935-1398-4116-8576-70a58896faa8