ERP Officer

EK-Recruitment

1- Provide first-level support to ERP users and resolve routine system issues.

2- Assist in maintaining ERP data accuracy, including entries, updates, and validations.

3- Support implementation of ERP modules, upgrades, and enhancements.

4- Coordinate with departments to collect requirements and troubleshoot operational problems.

5- Prepare reports and extract data from the ERP system as requested.

6- Document procedures, user guides, and system workflows.

7- Assist in user training and onboarding for ERP-related processes.

8- Escalate technical issues to senior IT/ERP specialists when necessary.

Qualifications:

1- Bachelor s degree in Information Technology, Business Information Systems, or a related field.

2- 1 2 years of experience in ERP support, IT helpdesk, ERP systems, or data management

3- Basic understanding of ERP systems and business workflows (Finance, HR, Inventory, or Procurement).

4- Strong knowledge of Microsoft Excel and general computer applications.

5- Good analytical, organizational, and problem-solving skills.

6- Strong communication skills and ability to work with multiple departments.

7- Fluency in English & Arabic (French is a plus)

Preferred Skills:

1- Experience with any ERP platform (SAP, Oracle, Odoo, Microsoft Dynamics, or similar).

2- Basic SQL or database knowledge.

3- Experience in reporting or data analysis.