ERP Process Optimization Specialist

Confidential Company

The role will own the company’s E-Promise ERP system, ensuring optimal use of all modules, workflows, and approvals. It will drive system adoption, process automation, and operational efficiency across all departments, particularly procurement, projects, and management. The position requires an experienced professional, preferably with engineering or construction/project management experience, who can align ERP functionality with business processes, guide system configuration, and optimize workflows and user utilization.

• Lead and manage the full lifecycle of ePROMIS ERP implementation: including requirement gathering, process mapping, configuration, testing, go-live, and post-implementation support.

• Work closely with internal stakeholders (HR, Finance, Procurement, Projects, Payroll) to customize modules and workflows as per operational needs.

• Coordinate with the ePROMIS vendor/consultants to address configuration requests, troubleshoot issues, and ensure system stability.

• Serve as the main system administrator for ePROMIS: create roles, manage permissions, and ensure data security protocols.

• Support and train end-users on system functionalities, updates, and best practices.

• Conduct data migration and ensure accurate transfer of legacy system records into ePROMIS.

• Monitor system utilization and recommend improvements to drive efficiency and compliance.

• Maintain documentation of implemented workflows, settings, customizations, and training guides.

• Perform periodic system audits and generate reports to monitor accuracy, usage, and performance.

• Act as the bridge between IT, operations, and third-party support for any ERP-related enhancements or issues.