ERP Support Specialist (Oracle JD Edward)
Dakahlia Group
Employer Active
Posted on 29 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
- Provide comprehensive support for Oracle JD Edwards ERP systems, ensuring smooth daily operations and minimal downtime.
- Troubleshoot and resolve functional and technical issues related to ERP modules, collaborating with end-users and IT teams.
- Analyze business processes and recommend system enhancements to optimize workflow and efficiency.
- Coordinate and execute system upgrades, patches, and configuration changes in accordance with best practices.
- Document system configurations, procedures, and user guides to facilitate knowledge sharing and training.
- Liaise with vendors and external consultants for advanced troubleshooting and system improvements.
- Conduct user training sessions and workshops to enhance ERP adoption and proficiency across departments.
- Monitor system performance, identify potential risks, and implement preventive measures.
- Support data migration, integration, and reporting activities as required by business needs.
- Maintain strict adherence to data security, compliance, and organizational IT policies.
Desired Candidate Profile
Bachelor s degree in Information Technology, Computer Science, Business Administration, or a related field.
- 5 to 7 years of proven experience supporting Oracle JD Edwards ERP systems in a complex business environment.
- Strong understanding of ERP business processes, particularly in production is a plus.
- Demonstrated ability to troubleshoot and resolve both functional and technical ERP issues.
- Experience with system upgrades, patch management, and configuration within Oracle JD Edwards.
- Excellent communication and interpersonal skills to interact with users at all levels.
- Ability to document processes, create user manuals, and deliver effective training.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work independently and as part of a cross-functional team.
- Willingness to work on-site and adapt to a dynamic, fast-paced environment.
Company Industry
- Agriculture
- Dairy
- Poultry
- Livestock
Department / Functional Area
- ERP
- CRM (IT Software)
Keywords
- ERP Support Specialist (Oracle JD Edward)
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