ETIC, Business Analyst - Associate

PricewaterhouseCoopers

Key Responsibilities

• Elicit, analyze, and document business and system requirements

• Facilitate workshops with business stakeholders and technical teams

• Translate business needs into clear, structured user stories with acceptance criteria

• Manage and refine backlog items using Jira

• Maintain structured documentation in Confluence

• Create process flows, BPMN diagrams, and user journeys (e.g., via draw.io)

• Support end-to-end requirement traceability

• Coordinate across frontend, backend, and integration teams

• Perform and support User Acceptance Testing (UAT) activities

• Analyze system behaviors, logs, and API interactions where required

• Ensure alignment between business expectations and delivered functionality

• Contribute to continuous improvement within agile delivery streams

Technical & Tooling Experience
br> Required:

• Jira

• Confluence

• Process modeling tools (e.g., draw.io)

• Microsoft Excel

• PowerPoint

Nice to Have:

• Adobe Analytics

• DataDog (log analysis / monitoring)

• CloudGuard

• AWS (basic understanding of cloud environments)

• Figma (UI collaboration)

• API understanding & system integration exposure

What You ll Gain

• Exposure to a large-scale digital transformation program

• Work within an international agile setup

• Opportunity to collaborate with cross-functional experts across markets

• Strong growth and learning environment