Events Experience and Standards Supervisor - Marketing Communications

The British University In Egypt

Job Responsibilities

• Oversee the execution of events to ensure high standards of quality, consistency, and audience experience.
• Coordinate with internal stakeholders to ensure effective planning and delivery of events across faculties and departments.
• Support the development and continuous enhancement of event standards, frameworks, and operating procedures.
• Provide on-site supervision during events to ensure adherence to plans, timelines, and service expectations.
• Identify improvement opportunities and recommend enhancements to event processes and attendee experience.
• Liaise with vendors and service providers to ensure quality delivery and alignment with agreed standards.
• Collect and analyze feedback from participants and stakeholders to assess event effectiveness.
• Prepare post-event reports highlighting performance, challenges, and areas for improvement.
• Ensure consistency in branding, signage, communication materials, and overall event presentation.
• Support risk identification and resolution during event execution.
• Stay informed of industry trends and best practices in event experience and management.
• Perform any other duties as assigned by the line manager

Job Requirements

Educational Qualifications

• Bachelor s degree in Management, Marketing, Business Administration, Hospitality, or a related field

Experience

• Minimum 6 years of experience in event management, event operations, or experience delivery

Technical Skills

• Strong understanding of event planning, execution, and quality control
• Experience coordinating multiple stakeholders and managing event logistics
• Ability to implement and monitor event standards and service quality
• Experience in vendor coordination and service delivery management
• Reporting and basic data analysis skills

Competencies

• Interpersonal Skills
• Collaboration
• Integrity & Accountability
• Results Focus