Executive Housekeeper ACCOR

What you will be doing:

Key Responsibilities:

• Leadership & Management
  • Lead and manage the housekeeping team, including hiring, training, and scheduling.
  • Ensure proper training and professional development of all housekeeping staff.
  • Conduct regular performance evaluations and provide feedback to team members.
• Operational Oversight
  • Develop and implement housekeeping policies and procedures to ensure efficient operations.
  • Monitor and maintain cleanliness standards in guest rooms, public areas, and back-of-house areas (e.g., laundry, staff areas).
  • Ensure rooms are cleaned and maintained according to the hotel s quality standards and in a timely manner.
  • Ensure the proper stocking of cleaning supplies, linens, and amenities.
• Inventory & Budget Management
  • Maintain inventory control for housekeeping supplies, linens, and equipment, ensuring cost-effectiveness.
  • Monitor departmental budget and expenses, and work to achieve cost-saving measures without compromising quality.
  • Track and report inventory levels, and order supplies as needed.
• Quality Control & Inspections
  • Perform regular inspections of guest rooms and public areas to ensure cleanliness and compliance with health and safety regulations.
  • Address guest complaints or special requests regarding cleanliness or housekeeping services in a timely manner.
  • Ensure all staff adhere to safety standards, including proper handling of cleaning chemicals and equipment.
• Collaboration & Communication
  • Coordinate with other departments (e.g., Front Desk, Maintenance, F&B) to ensure seamless guest services.
  • Communicate with the front desk team regarding room status and readiness.
  • Prepare reports on housekeeping activities, budgets, and team performance.
• Guest Relations
  • Respond to guest inquiries and concerns regarding housekeeping services.
  • Ensure high levels of guest satisfaction by providing excellent housekeeping services.