Executive Secretary Crowne Plaza Hotels & Resorts

Job Summary

As Executive Secretary, you will provide comprehensive administrative support to the General Manager and senior leadership team, ensuring smooth and efficient office operations. You will manage communications, coordinate schedules, prepare reports, and assist with confidential matters all while upholding IHG s standards of professionalism and True Hospitality.

Key Responsibilities

Manage and coordinate the General Manager s calendar, appointments, and meetings.

Handle incoming calls, emails, and correspondence with professionalism and discretion.

Prepare agendas, minutes, reports, and presentations for meetings and projects.

Organize travel arrangements and itineraries for executives.

Maintain confidential files and documents securely.

Coordinate communication between departments and external stakeholders.

Support special projects and assist with administrative tasks as required.

Ensure the executive office operates efficiently and adheres to company policies.

Facilitate smooth flow of information and follow up on action items.

Required Skills & Qualifications

Proven experience as an executive secretary or administrative assistant, preferably in hospitality.

Excellent organizational, communication, and multitasking skills.

Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

High level of discretion and confidentiality.

Ability to work independently and as part of a team.

Strong attention to detail and problem-solving abilities.

Professional attitude and appearance.