Expert Customer Quality Management
LEONI
Posted on 22 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Controls deployment of LEONI and customer quality strategies and drives quality actions
- Leads regular internal and external follow-up meetings and conducts regular customer and plant visits
- Ensures that actions are compliant with customer specific requirements (CSR)
- Manages customer interface for all quality matters
- Takes actions in close consultation with management to ensure customer satisfaction
- Follows up rework for customers (customer responsibility)
- Supports during pre-production and production
- Supports internal and customer audits
- Provides support for Q improvements
- Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty)
- Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty)
- Supports by evaluating and negotiating project-specific requirements with customer
- Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers
Desired Candidate Profile
Education Level : University Degree in technical field
Experience: Min 3 years in Quality Management
Language: Fluent English
Communication
Social & intercultural sensitivity
Change management
Target & result orientation
Motivation & resilience
Self-organization
Conflict management
Teamwork
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Quality
- Testing
- QA
- QC
- Inspector
Keywords
- Expert Customer Quality Management
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