Expert Customer Quality Management

LEONI

Employer Active

Posted on 8 Apr

Experience

3 - 8 Years

Job Location

Tunisia - Tunisia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

- Controls deployment of LEONI and customer quality strategies and drives quality actions
- Leads regular internal and external follow-up meetings and conducts regular customer and plant visits
- Ensures that actions are compliant with customer specific requirements (CSR)
- Manages customer interface for all quality matters
- Takes actions in close consultation with management to ensure customer satisfaction
- Follows up rework for customers (customer responsibility)
- Supports during pre-production and production
- Supports internal and customer audits
- Provides support for Q improvements
- Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty)
- Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty)
- Supports by evaluating and negotiating project-specific requirements with customer
- Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers

Desired Candidate Profile

Education Level : University Degree in technical field
Experience : Min 3 years in Quality Management
Language : Fluent German
Communication
Social & intercultural sensitivity
Change management
Target & result orientation
Motivation & resilience
Self-organization
Conflict management
Teamwork

Company Industry

Department / Functional Area

Keywords

  • Expert Customer Quality Management

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LEONI

LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.

Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world

Read More

https://jobs.smartrecruiters.com/LEONI1/744000119389198-expert-customer-quality-management