Export Manager Al Waqia Shoes Co.

Key Responsibilities

1. Export Strategy & Sales Growth

• Develop, implement and execute the export sales strategy aligned with company targets.

• Identify new international markets and opportunities for shoe products.

• Set and monitor sales targets, forecasts, budgets and performance metrics.

• Prepare export sales reports and analyze trends for decision-making.

2. Customer & Distributor Management

• Build and maintain strong relationships with international distributors, agents, retailers, and key clients.

• Negotiate contracts, pricing, payment terms and trade agreements.

• Coordinate product presentations, samples, price lists, and catalogues.

• Resolve client issues and ensure customer satisfaction.

3. Market Research & Product Positioning

• Conduct market research to monitor trends, competitor activity and consumer preferences in target markets.

• Recommend product assortment, pricing strategies and promotional activities based on market insights.

• Provide feedback to design and production teams to adapt products for international demand.

4. Logistics & Supply Chain Coordination

• Oversee export order processing, shipment planning and delivery schedules.

• Coordinate with production, quality control, warehouse and logistics teams to ensure timely delivery.

• Liaise with freight forwarders, customs brokers and shipping partners.

• Track shipments and resolve logistics or documentation issues.

5. Compliance & Documentation

• Ensure compliance with export regulations, international trade laws, customs requirements, and product certification standards.

• Prepare and review export documentation including invoices, packing lists, bills of lading, certificates of origin, insurance, and letters of credit.

• Keep updated on changes in trade compliance requirements.

6. Marketing & Trade Development

• Plan and participate in international trade shows, exhibitions, and business missions.

• Develop export marketing materials, presentations and proposals.

• Collaborate with marketing team for digital export promotion campaigns.

7. Reporting & Administration

• Provide weekly/monthly reports on export operations, pipeline status, and issues.

• Maintain accurate customer and shipment records in CRM ERP systems.

• Monitor credit and collections for export accounts.